Screenful incident

Screenful app is unavailable

Critical Resolved View vendor source →

Screenful experienced a critical incident on October 8, 2024 affecting Screenful app and Atlassian add-on for JIRA Cloud and 1 more component, lasting 5h 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2024, 05:33 PM UTC
Resolved
Oct 08, 2024, 10:56 PM UTC
Duration
5h 23m
Detected by Pingoru
Oct 08, 2024, 05:33 PM UTC

Affected components

Screenful appAtlassian add-on for JIRA CloudScreenful API

Update timeline

  1. investigating Oct 08, 2024, 05:33 PM UTC

    We are currently investigating this issue.

  2. identified Oct 08, 2024, 06:15 PM UTC

    We have identified the issue, which is now being investigated by our platform provider.

  3. resolved Oct 08, 2024, 10:56 PM UTC

    This incident has been resolved.