Screenful incident

Analytics data not updating

Major Resolved View vendor source →

Screenful experienced a major incident on May 21, 2025 affecting Screenful app, lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2025, 06:27 AM UTC
Resolved
May 21, 2025, 09:54 AM UTC
Duration
3h 27m
Detected by Pingoru
May 21, 2025, 06:27 AM UTC

Affected components

Screenful app

Update timeline

  1. identified May 21, 2025, 06:27 AM UTC

    We have noticed that updates to analytics data are failing. Application works otherwise normally. Our engineers are working to fix the situation.

  2. monitoring May 21, 2025, 09:36 AM UTC

    Analytics data updates are working again. We're still monitoring the situation, though.

  3. resolved May 21, 2025, 09:54 AM UTC

    This incident has been resolved.