Screeners incident

Service Interruption

Notice Resolved View vendor source →

Screeners experienced a notice incident on October 20, 2025 affecting Web Application and SafeStream and 1 more component, lasting 6h 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 04:43 PM UTC
Resolved
Oct 20, 2025, 11:15 PM UTC
Duration
6h 31m
Detected by Pingoru
Oct 20, 2025, 04:43 PM UTC

Affected components

Web ApplicationSafeStreamMagic Link EmailstvOS AppShow and Episode NotificationsFile Ingest

Update timeline

  1. identified Oct 20, 2025, 04:43 PM UTC

    We have identified a service interruption that has caused possible instability issues to the system and may impact use of service. We have identified this issue through one of our upstream providers and are currently working on the issue.

  2. monitoring Oct 20, 2025, 10:21 PM UTC

    This is now resolved. We are now currently monitoring the situation.

  3. resolved Oct 20, 2025, 11:15 PM UTC

    This incident has been resolved.