Screeners incident

We are currently monitoring a situation with the Google Gmail servers which is resulting in delayed Magic Link Deliveries.

Major Resolved View vendor source →

Screeners experienced a major incident on April 8, 2020 affecting Magic Link Emails, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2020, 02:55 PM UTC
Resolved
Apr 08, 2020, 05:06 PM UTC
Duration
2h 11m
Detected by Pingoru
Apr 08, 2020, 02:55 PM UTC

Affected components

Magic Link Emails

Update timeline

  1. monitoring Apr 08, 2020, 02:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. identified Apr 08, 2020, 02:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 08, 2020, 02:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 08, 2020, 05:06 PM UTC

    Our upstream provider has confirmed that this incident is resolved.