Screeners incident

Screeners Not Loading

Notice Resolved View vendor source →

Screeners experienced a notice incident on April 17, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2020, 05:10 PM UTC
Resolved
Apr 17, 2020, 04:30 PM UTC
Duration
—
Detected by Pingoru
Apr 17, 2020, 05:10 PM UTC

Update timeline

  1. resolved Apr 17, 2020, 05:10 PM UTC

    Our systems experienced a temporary database issue which prevented Screeners from loading for all users from 9:26am PT - 9:32am PT. The system restored itself at that time. We have added additional monitoring to ensure that this does not recur.