Screeners experienced a critical incident on February 24, 2022 affecting Web Application and SafeStream and 1 more component, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationSafeStreamMagic Link EmailstvOS AppShow and Episode NotificationsFile Ingest
Update timeline
- investigating Feb 24, 2022, 04:40 PM UTC
Engineering has discovered an issue with our upstream provider which is impacting access to Screeners. They are investigating.
- identified Feb 24, 2022, 04:55 PM UTC
Engineering has identified the problem and is continuing to work toward a resolution.
- monitoring Feb 24, 2022, 05:12 PM UTC
Engineering has identified Screeners is recovering and is closely monitoring the issue.
- resolved Feb 24, 2022, 06:06 PM UTC
Engineering has completed monitoring and the issue with the upstream provider is now resolved.