Screeners incident

Slow Load Times

Minor Resolved View vendor source →

Screeners experienced a minor incident on November 28, 2022 affecting Web Application, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2022, 02:52 PM UTC
Resolved
Nov 28, 2022, 03:58 PM UTC
Duration
1h 5m
Detected by Pingoru
Nov 28, 2022, 02:52 PM UTC

Affected components

Web Application

Update timeline

  1. identified Nov 28, 2022, 02:52 PM UTC

    We have identified an issue that affects load times on the Screeners web application for Admins and Users. Our team is actively working on resolving this issue.

  2. monitoring Nov 28, 2022, 03:12 PM UTC

    We have implemented a resolution to this issue and are now monitoring its status. Users who originally attempted access must first clear cache to continue using the application. Users who have not logged in yet should not have any issues.

  3. resolved Nov 28, 2022, 03:58 PM UTC

    The issue has been resolved and all monitoring has been completed by our team.