Google Cloud Outage
Timeline · 1 update
- resolved Aug 14, 2025, 05:07 PM UTC
Our host, Google Cloud, was experiencing an outage resulting in a complete outage of the Screencastify webapp and extension.
Screencastify Outage History
Screencastify is up right nowScreencastify had 2 outages in the last 2 years totaling 2h 32m of downtime — averaging 0.1 incidents per month.
There were 2 Screencastify outages since September 19, 2024 totaling 2h 32m of downtime. Each is summarised below — incident details, duration, and resolution information.
SC-2 Oops Error
Affected: New recordings
Timeline · 2 updates
- identified Sep 19, 2024, 02:20 PM UTC
Some users are currently experiencing intermittent "Oops! Something went wrong" SC-2 errors when launching the Screencastify extension or attempting to sign in. Our team has identified the root cause of this issue and is actively working on implementing a fix. We appreciate your patience as we work to resolve this as quickly as possible.
- resolved Sep 19, 2024, 04:52 PM UTC
We have implemented a fix for the SC-2 error issue, and it has been resolved as of 10:30 AM CT. Since then, we have been closely monitoring the situation and can confirm that all logs indicate everything is functioning properly. Thank you for your patience as we worked through this issue. If you encounter any further problems, please contact us at [email protected].