Screencastify experienced a notice incident on November 16, 2020 affecting New recordings and Downloads and exports and 1 more component, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 16, 2020, 04:08 PM UTC
The Firebase hosting is down causing users to be unable to access the Record extension or the Submit app.
- monitoring Nov 16, 2020, 04:18 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 16, 2020, 04:20 PM UTC
Google's Firebase Hosting is experiencing connectivity issues, which is impacting Screencastify and many other services on the internet. Screencastify customers may have trouble accessing the Record extension or the Submit application. We are monitoring Google's response and will post an update by 11am US Central time (GMT-6)
- resolved Nov 16, 2020, 04:43 PM UTC
November 16, 2020 at 10:29:34 AM GMT-6 The issue with Firebase Hosting has been resolved for all affected projects as of Monday, 2020-11-16 08:29 US/Pacific. Thank you for your patience! 😄