Screencastify experienced a minor incident on April 27, 2023 affecting Video editing and Watch Page and 1 more component, lasting 3h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Video editingWatch PageNew recordingsDownloads and exports
Update timeline
- investigating Apr 27, 2023, 02:58 PM UTC
We are aware some users may be experiencing long load times, resulting in error messages. Our team is actively investigating the root cause. We will provide an update once we have more information to share.
- monitoring Apr 27, 2023, 05:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 27, 2023, 06:56 PM UTC
This incident is now resolved. We sincerely apologize for any impact this issue may have caused you.