Scratchpay incident

Scheduled maintenance - Firebase Admin SDK service account key rotation

Minor Resolved View vendor source →

Scratchpay experienced a minor incident on July 17, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2023, 09:37 AM UTC
Resolved
Jul 17, 2023, 08:00 AM UTC
Duration
Detected by Pingoru
Jul 17, 2023, 09:37 AM UTC

Update timeline

  1. resolved Jul 17, 2023, 09:37 AM UTC

    We needed to rotate the Firebase Admin SDK service account key used by the Borrower Portal App, and then redeploy backend with the new key.