Scratchpay incident

Error on the loans page

Major Resolved View vendor source →

Scratchpay experienced a major incident on June 11, 2024, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2024, 01:54 PM UTC
Resolved
Jun 11, 2024, 03:27 PM UTC
Duration
1h 32m
Detected by Pingoru
Jun 11, 2024, 01:54 PM UTC

Update timeline

  1. identified Jun 11, 2024, 01:54 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jun 11, 2024, 01:54 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 11, 2024, 03:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 11, 2024, 03:27 PM UTC

    This incident has been resolved.