Scratchpay incident

Issues with Payments for Financing

Minor Resolved View vendor source →

Scratchpay experienced a minor incident on August 12, 2024 affecting scratchpay.com, lasting 4h 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2024, 04:52 PM UTC
Resolved
Aug 12, 2024, 08:58 PM UTC
Duration
4h 6m
Detected by Pingoru
Aug 12, 2024, 04:52 PM UTC

Affected components

scratchpay.com

Update timeline

  1. investigating Aug 12, 2024, 04:52 PM UTC

    We are aware of a performance degradation with the Payments For Financing service. We are investigating and will post updates shortly.

  2. monitoring Aug 12, 2024, 06:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 12, 2024, 08:58 PM UTC

    This incident has been resolved.