Scratchpad incident

Cursor in notes jumps to another location while typing

Minor Resolved View vendor source →

Scratchpad experienced a minor incident on May 14, 2020 affecting Scratchpad Chrome and Web, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2020, 03:43 PM UTC
Resolved
May 14, 2020, 04:33 PM UTC
Duration
50m
Detected by Pingoru
May 14, 2020, 03:43 PM UTC

Affected components

Scratchpad Chrome and Web

Update timeline

  1. investigating May 14, 2020, 03:43 PM UTC

    We're currently investigating an issue where when typing in notes the cursor jumps to another spot in the note.

  2. resolved May 14, 2020, 04:33 PM UTC

    We've released a fix for the cursor jumping issue. Please update to the latest version of Scratchpad to get the fix. You can do this here: https://help.scratchpad.com/en/articles/2766166-updating-to-the-latest-version-of-scratchpad Or email us for help: [email protected] We're sorry for the disruption. Thank you.