Scratchpad incident

Slow response times

Minor Resolved View vendor source →

Scratchpad experienced a minor incident on May 18, 2020 affecting Scratchpad Chrome and Web, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2020, 05:54 PM UTC
Resolved
May 18, 2020, 06:04 PM UTC
Duration
9m
Detected by Pingoru
May 18, 2020, 05:54 PM UTC

Affected components

Scratchpad Chrome and Web

Update timeline

  1. investigating May 18, 2020, 05:54 PM UTC

    We're actively investigating slow response times across the app.

  2. investigating May 18, 2020, 05:55 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 18, 2020, 06:04 PM UTC

    A background process slowed our database down for ten minutes. Performance should be back to normal and we will look into how to prevent this in the future.