Scratchpad incident

Salesforce api performance degradation

Major Resolved View vendor source →

Scratchpad experienced a major incident on February 9, 2021 affecting Scratchpad Chrome and Web and Scratchpad Workspace Web and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2021, 05:15 PM UTC
Resolved
Feb 09, 2021, 05:55 PM UTC
Duration
40m
Detected by Pingoru
Feb 09, 2021, 05:15 PM UTC

Affected components

Scratchpad Chrome and WebScratchpad Workspace WebScratchpad Workspace Chrome Extension

Update timeline

  1. investigating Feb 09, 2021, 05:15 PM UTC

    We're currently investigating an issue with Salesforce api performance degradation. We're looking to see if there is anything we can do on our end to alleviate the problem.

  2. investigating Feb 09, 2021, 05:54 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 09, 2021, 05:55 PM UTC

    Salesforce apis appear to be back to normal and Scratchpad should be functioning correctly now. We'll keep monitoring the situation.