Scratchpad incident

Degraded Salesforce API performance

Major Resolved View vendor source →

Scratchpad experienced a major incident on February 9, 2021 affecting Scratchpad Chrome and Web and Scratchpad Workspace Web and 1 more component, lasting 9h 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2021, 09:52 PM UTC
Resolved
Feb 10, 2021, 07:04 AM UTC
Duration
9h 11m
Detected by Pingoru
Feb 09, 2021, 09:52 PM UTC

Affected components

Scratchpad Chrome and WebScratchpad Workspace WebScratchpad Workspace Chrome Extension

Update timeline

  1. investigating Feb 09, 2021, 09:52 PM UTC

    We're still seeing sporadic degraded performance across Salesforce apis for certain tenants. You may experience slow load times or data not loading. We're monitoring the APIs and will update you as we learn more. Our apologies for the inconvenience.

  2. resolved Feb 10, 2021, 07:04 AM UTC

    This incident has been resolved.