Scratchpad incident

AWS Outage

Major Resolved View vendor source →

Scratchpad experienced a major incident on October 20, 2025 affecting Scratchpad Chrome and Web, lasting 6h 24m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 03:35 PM UTC
Resolved
Oct 20, 2025, 10:00 PM UTC
Duration
6h 24m
Detected by Pingoru
Oct 20, 2025, 03:35 PM UTC

Affected components

Scratchpad Chrome and Web

Update timeline

  1. investigating Oct 20, 2025, 03:35 PM UTC

    Scratchpad is experiencing an intermittent disruption caused by an AWS outage. We know how disruptive this is and we're truly sorry. Our team is treating this as a top priority and working to restore services for impacted users as quickly as possible. Thank you for your understanding.

  2. resolved Oct 21, 2025, 01:42 PM UTC

    This incident has been resolved.