Zyte incident

Performance Degradation in Smart Proxy Manager

Minor Resolved View vendor source →

Zyte experienced a minor incident on September 13, 2024 affecting Smart Proxy Manager, lasting 10h 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2024, 04:54 AM UTC
Resolved
Sep 13, 2024, 03:08 PM UTC
Duration
10h 14m
Detected by Pingoru
Sep 13, 2024, 04:54 AM UTC

Affected components

Smart Proxy Manager

Update timeline

  1. investigating Sep 13, 2024, 04:54 AM UTC

    We are currently experiencing performance issues with our SPM service, some users might experience performance degradation and our team is actively working on restoring the service.

  2. monitoring Sep 13, 2024, 09:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 13, 2024, 03:08 PM UTC

    This incident has been resolved.