Zyte incident

Partial Service Degradation of job scheduling in Scrapy Cloud

Critical Resolved View vendor source →

Zyte experienced a critical incident on September 17, 2024 affecting Scrapy Cloud - Periodic Job Scheduling, lasting 7h 44m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2024, 12:53 PM UTC
Resolved
Sep 17, 2024, 08:38 PM UTC
Duration
7h 44m
Detected by Pingoru
Sep 17, 2024, 12:53 PM UTC

Affected components

Scrapy Cloud - Periodic Job Scheduling

Update timeline

  1. investigating Sep 17, 2024, 12:53 PM UTC

    We are currently investigating an issue wherein jobs are not getting scheduled in Scrapy Cloud despite units being available.

  2. investigating Sep 17, 2024, 01:47 PM UTC

    Investigation ongoing - some of the periodic jobs are working fine

  3. monitoring Sep 17, 2024, 02:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 17, 2024, 08:38 PM UTC

    This incident has been resolved.