Zyte incident

Validity issues for the CA certificate

Major Resolved View vendor source →

Zyte experienced a major incident on May 16, 2025 affecting Smart Proxy Manager, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2025, 04:51 PM UTC
Resolved
May 16, 2025, 07:19 PM UTC
Duration
2h 28m
Detected by Pingoru
May 16, 2025, 04:51 PM UTC

Affected components

Smart Proxy Manager

Update timeline

  1. identified May 16, 2025, 04:51 PM UTC

    We are currently experiencing a disturbance with Smart Proxy Manager and Zyte API Proxy-mode due to an issue with the CA certificate. Disturbances may appear if you are using the certificate. Other services are not impacted by this issue. We are actively working on a fix and we will update you as soon as we can.

  2. resolved May 16, 2025, 07:19 PM UTC

    The CA certificate has been updated. Please download the new certificate from here: https://docs.zyte.com/_static/zyte-ca.crt