Zyte experienced a major incident on December 4, 2024 affecting Smart Proxy Manager, lasting 6h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Smart Proxy Manager
Update timeline
- investigating Dec 04, 2024, 07:00 AM UTC
We are currently experiencing downtime with our Smart proxy manager service, some users might experience "503 Crawlera Server Unavailable" error. We are actively working on restoring the service. We will update here as soon as the issue is resolved.
- monitoring Dec 04, 2024, 10:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 04, 2024, 01:25 PM UTC
This incident has been resolved.