Zyte experienced a major incident on May 29, 2025 affecting Support Center, lasting 4d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Support Center
Update timeline
- investigating May 29, 2025, 02:00 AM UTC
Our support center is currently down - you can still create new tickets via https://app.zyte.com and receive updates via email. You cannot access or manage existing tickets at the moment. We are sorry for the inconvenience, our team is actively working on to resolve the issue.
- monitoring May 29, 2025, 05:16 PM UTC
This issue has been resolved. All the features in our support center are working as expected.
- resolved Jun 02, 2025, 09:52 AM UTC
This incident has been resolved.