ScrapingBee experienced a major incident on July 28, 2023, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 28, 2023, 01:52 PM UTC
The API and dashboard are currently totally unreachable, we are investigating the situation.
- identified Jul 28, 2023, 02:07 PM UTC
The issue had been identified as coming from a major outage from our cloud provider. We are currently working with them in order to bring back service as soon as possible.
- identified Jul 28, 2023, 02:25 PM UTC
We're continually working with our cloud provider to fix this ASAP.
- identified Jul 28, 2023, 02:31 PM UTC
Problem has been identified, it was due to an update on our cloud provider side. They're working on a roll-back asap.
- monitoring Jul 28, 2023, 02:57 PM UTC
An update has been deployed, the API is now reachable, we're monitoring the situation.
- resolved Jul 28, 2023, 03:13 PM UTC
The issue is now considered solved. We're working closely with our provider to ensure this doesn't happen again.