ScrapingBee incident

API and dashboard unreachable

Minor Resolved View vendor source →

ScrapingBee experienced a minor incident on October 3, 2023, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2023, 09:15 PM UTC
Resolved
Oct 03, 2023, 10:58 PM UTC
Duration
1h 42m
Detected by Pingoru
Oct 03, 2023, 09:15 PM UTC

Update timeline

  1. identified Oct 03, 2023, 09:15 PM UTC

    Following a downtime from our main cloud provider, the whole app and API is now completely unreachable. We're working with them to get more information about their outage.

  2. monitoring Oct 03, 2023, 09:23 PM UTC

    Internal check are now ok on our side and app + API are now reachable but haven't to receive confirmation from our cloud provider that the issue is fixed.

  3. resolved Oct 03, 2023, 10:58 PM UTC

    Incident is now closed on the cloud povider side.