ScrapingBee incident

Dashboard loading issues for some users

Minor Resolved View vendor source →

ScrapingBee experienced a minor incident on May 13, 2026 affecting Access to dashboard, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 08:01 AM UTC
Resolved
May 13, 2026, 08:34 AM UTC
Duration
32m
Detected by Pingoru
May 13, 2026, 08:01 AM UTC

Affected components

Access to dashboard

Update timeline

  1. investigating May 13, 2026, 07:58 AM UTC

    Our ScrapingBee dashboard might be loading incorrectly currently, without styles being loaded. Team is looking into it.

  2. identified May 13, 2026, 08:32 AM UTC

    We have identified that only users behind Fortinet global firewall are being affected. We are now geting in touch with Fortinet to resolve this as quicky as possible.

  3. resolved May 13, 2026, 08:34 AM UTC

    Issue resolved.