Scrapfly incident

Cluster nodes are not responding to our master

Critical Resolved View vendor source →

Scrapfly experienced a critical incident on December 10, 2021 affecting Website and Web Scraping API and 1 more component, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2021, 02:42 PM UTC
Resolved
Dec 10, 2021, 04:57 PM UTC
Duration
2h 14m
Detected by Pingoru
Dec 10, 2021, 02:42 PM UTC

Affected components

WebsiteWeb Scraping APIScheduler

Update timeline

  1. identified Dec 10, 2021, 02:42 PM UTC

    We are working to put back the service

  2. identified Dec 10, 2021, 03:20 PM UTC

    We move some workload to get bring back the website in order to give better access to the chat and status page. All pages which are querying our backend are still unavailable but you can at least login if needed

  3. monitoring Dec 10, 2021, 03:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 10, 2021, 04:57 PM UTC

    This incident has been resolved.