Scrapfly incident

Storage of screenshot, debug and cache content issue

Minor Resolved View vendor source →

Scrapfly experienced a minor incident on May 21, 2022 affecting Scraper and Web Scraping API, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2022, 02:46 PM UTC
Resolved
May 21, 2022, 03:35 PM UTC
Duration
48m
Detected by Pingoru
May 21, 2022, 02:46 PM UTC

Affected components

ScraperWeb Scraping API

Update timeline

  1. investigating May 21, 2022, 02:46 PM UTC

    We observe an issue with the storage of files - we are working to restore the service

  2. monitoring May 21, 2022, 03:02 PM UTC

    Only read was affected by the issue - a fix is currently deployed - a new CA certificate was missing from auth internal API call. All missing calls during the period can be replayed to retrieve files - no data has been lost

  3. resolved May 21, 2022, 03:35 PM UTC

    This incident has been resolved.