Scrapfly incident

Browser Pool

Major Resolved View vendor source →

Scrapfly experienced a major incident on August 12, 2022 affecting Scraper and Browser Pool, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2022, 09:57 PM UTC
Resolved
Aug 12, 2022, 10:37 PM UTC
Duration
39m
Detected by Pingoru
Aug 12, 2022, 09:57 PM UTC

Affected components

ScraperBrowser Pool

Update timeline

  1. investigating Aug 12, 2022, 09:57 PM UTC

    Browsers are not going back into the pool after usage - This leads to browser shortage when scrape requires it and return error ERR::SCRAPE::NO_BROWSER_AVAILABLE

  2. identified Aug 12, 2022, 10:18 PM UTC

    Browser is taking in the recycling process when the allocator decides to recreate them - the network manager timeout when assigning IP on our internal network

  3. monitoring Aug 12, 2022, 10:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 12, 2022, 10:37 PM UTC

    This incident has been resolved.