Scrapfly incident

Cluster upgrade required to fix our browser network issue

Notice Resolved View vendor source →

Scrapfly experienced a notice incident on August 13, 2022 affecting Website and Web Scraping API, lasting 2d 1h. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2022, 08:53 AM UTC
Resolved
Aug 15, 2022, 09:58 AM UTC
Duration
2d 1h
Detected by Pingoru
Aug 13, 2022, 08:53 AM UTC

Affected components

WebsiteWeb Scraping API

Update timeline

  1. investigating Aug 13, 2022, 08:53 AM UTC

    The browser pool is still starving due to the network IP allocation hanging. We are affected by this issue https://github.com/cloudnativelabs/kube-router/issues/383. In order to fix correctly the issue we will proceed to a cluster upgrade

  2. identified Aug 13, 2022, 09:37 AM UTC

    All critical node part has been upgraded - We are rolling out workers nodes (~150 - expect 15-30min before full upgrade) and throttled incoming traffic to 50k/rpm

  3. identified Aug 13, 2022, 09:48 AM UTC

    Browsers pools are back online and addressable - rolling upgrade still pending

  4. monitoring Aug 13, 2022, 09:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Aug 13, 2022, 10:11 AM UTC

    Migration is now completed. We will keep the monitoring window until Monday. The service is currently back to normal and traffic throttled has been removed.

  6. resolved Aug 15, 2022, 09:58 AM UTC

    This incident has been resolved.