Scrapfly incident

Analytics Incorrect Values displayed for data between 1 AM-4 AM UTC on FEB 29

Notice Resolved View vendor source →

Scrapfly experienced a notice incident on February 29, 2024 affecting Website, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Feb 29, 2024, 04:05 PM UTC
Resolved
Feb 29, 2024, 06:16 PM UTC
Duration
2h 10m
Detected by Pingoru
Feb 29, 2024, 04:05 PM UTC

Affected components

Website

Update timeline

  1. investigating Feb 29, 2024, 04:05 PM UTC

    tl;dr: No impact on your billing - only the analytics data displayed are wrong when including this period - billing and analytics are two separate systems. During the period 1 AM-4 AM UTC on FEB 29, some logs were duplicated, resulting in incorrect data on your monitoring dashboard. Do not take that data into account until it's resolved. The aggregation of billed cost on the monitoring section is also wrong due to this issue, and it has no impact on your billing - analytics and billing systems are two separate systems. You can see your actual consumption on the bottom left sidebar. We are looking to duplicate the logs - it may happen that the analytics will not show data while the incident is not closed.

  2. identified Feb 29, 2024, 05:05 PM UTC

    Logs have been deduplicated, we are now updating analytics projections

  3. resolved Feb 29, 2024, 06:16 PM UTC

    All projections are recomputed and the analytics metrics displayed in the dashboard are now correct