Scrapfly experienced a minor incident on December 27, 2024 affecting Web Scraping API, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Web Scraping API
Update timeline
- investigating Dec 27, 2024, 12:09 PM UTC
Since yesterday at 3PM UTC, we have had an unhealthy proxy pool since we observed a sporadic 407 response across customers. We are working on it to resolve the issue
- monitoring Dec 27, 2024, 12:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 27, 2024, 01:32 PM UTC
This incident has been resolved.
- postmortem Dec 27, 2024, 01:33 PM UTC
We will implement a better fallback system, specially to detect such issue when multiple pools cascading into issue and balance across diffrent group to ensure their is no colocation with underlying unhealthy networks