Scrapbox experienced a critical incident on March 6, 2022 affecting Scrapbox Server, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 06, 2022, 07:17 AM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 06, 2022, 07:56 AM UTC
DB configuration has been modified and is being deployed.
- monitoring Mar 06, 2022, 08:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 06, 2022, 08:41 AM UTC
This incident has been resolved.
- postmortem Mar 06, 2022, 08:59 AM UTC
Scrapbox was inaccessible for an hour. We apologize for the inconvenience. ## What happened We deployed two at the same time. * Code for new features * DB index creation code for use in new features A large number of processes requiring a non-existent DB index were running, and the DB hung up. ## Remediation plan Deploy the code that creates the DB index first. Then deploy the new functionality.