Scout APM Outage History
Scout APM is up right nowPingoru has recorded 57 incidents for Scout APM: 1 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 511 (0%) |
Incidents, newest first
Minor March 16, 2026 Ingest Delays 12m Application Monitoring
Started Mar 16, 2026, 10:02 PM UTC· resolved Mar 16, 2026, 10:15 PM UTC
- investigating Mar 16, 2026, 10:02 PM UTC
We are experiencing delays in our ingest pipeline
- resolved Mar 16, 2026, 10:15 PM UTC
This incident has been resolved.
Major August 6, 2025 Ingest delays, emergency maintenance 47m Application Monitoring
Started Aug 06, 2025, 09:22 AM UTC· resolved Aug 06, 2025, 10:09 AM UTC
- identified Aug 06, 2025, 09:22 AM UTC
Certain customers are unable to view the UI and metrics are delayed.
- monitoring Aug 06, 2025, 10:06 AM UTC
Metrics are recovering.
- resolved Aug 06, 2025, 10:09 AM UTC
This incident has been resolved.
Minor August 5, 2025 Ingest delays, UI latency 3h 40m Application Monitoring
Started Aug 05, 2025, 04:34 PM UTC· resolved Aug 05, 2025, 08:14 PM UTC
- identified Aug 05, 2025, 04:34 PM UTC
We are seeing problematic database behavior and working to mitigate it.
- monitoring Aug 05, 2025, 04:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 05, 2025, 08:14 PM UTC
This incident has been resolved.
Major July 31, 2025 Ingest delays and UI latency 4h 43m Application Monitoring
Started Jul 31, 2025, 06:05 PM UTC· resolved Jul 31, 2025, 10:49 PM UTC
- identified Jul 31, 2025, 06:05 PM UTC
We are working to address high load on database instances. We are still receiving data as normal.
- identified Jul 31, 2025, 07:55 PM UTC
A portion of customers are seeing UI unavailability and slow metric ingest times. We are still working towards a sustainable solution.
- monitoring Jul 31, 2025, 09:05 PM UTC
We have made some changes to mitigate the situation. Metrics for affected customers are recovering.
- resolved Jul 31, 2025, 10:49 PM UTC
This incident has been resolved.
Major July 1, 2025 Database performance issues 1h 7m Application Monitoring
Started Jul 01, 2025, 05:22 PM UTC· resolved Jul 01, 2025, 06:30 PM UTC
- identified Jul 01, 2025, 05:22 PM UTC
We are having some database issues affecting a portion of accounts. Applying a fix. Metrics are still being ingested.
- monitoring Jul 01, 2025, 05:39 PM UTC
Ingested metrics are catching up.
- resolved Jul 01, 2025, 09:01 PM UTC
This incident has been resolved.
Major June 26, 2025 Database maintenance 59m Application Monitoring
Started Jun 26, 2025, 02:28 AM UTC· resolved Jun 26, 2025, 03:28 AM UTC
- investigating Jun 26, 2025, 02:28 AM UTC
We are performing emergency maintenance on our database. Some customers are unfortunately being impacted.
- monitoring Jun 26, 2025, 03:07 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 26, 2025, 03:28 AM UTC
Some metrics are still delayed, but backfill is proceeding.
Major June 25, 2025 Ingest delays 1h 58m Application Monitoring
Started Jun 25, 2025, 07:29 PM UTC· resolved Jun 25, 2025, 09:28 PM UTC
- investigating Jun 25, 2025, 07:29 PM UTC
We are currently investigating this issue.
- identified Jun 25, 2025, 07:49 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 25, 2025, 08:18 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Jun 25, 2025, 08:36 PM UTC
Most customers are recovered but a portion are still impacted.
- monitoring Jun 25, 2025, 08:45 PM UTC
Remaining customers are now recovering.
- resolved Jun 25, 2025, 09:28 PM UTC
This incident has been resolved.
Notice June 4, 2025 Partial Outage - Delay in Metrics 1h
Started Jun 04, 2025, 01:30 AM UTC· resolved Jun 04, 2025, 02:30 AM UTC
- resolved Jun 04, 2025, 02:36 AM UTC
A subset of customers experienced a delay in metrics. All metrics have caught up at this point.
Major April 15, 2025 Ingest delays and performance degradation 13h 29m Application Monitoring
Started Apr 15, 2025, 12:37 PM UTC· resolved Apr 16, 2025, 02:06 AM UTC
- investigating Apr 15, 2025, 12:37 PM UTC
Ingested records are taking longer than usual to process. In some cases, this is affecting alerting.
- investigating Apr 15, 2025, 12:38 PM UTC
We are continuing to investigate this issue.
- identified Apr 15, 2025, 01:18 PM UTC
We have identified the issue and are working on fixes.
- identified Apr 15, 2025, 02:10 PM UTC
Ingest is recovering. Some accounts will require additional backfill of data, which we are working on.
- resolved Apr 16, 2025, 02:06 AM UTC
This incident has been resolved.