Ingest Delays
Affected: Application Monitoring
Timeline · 2 updates
- investigating Mar 16, 2026, 10:02 PM UTC
We are experiencing delays in our ingest pipeline
- resolved Mar 16, 2026, 10:15 PM UTC
This incident has been resolved.
Scout APM Outage History
Scout APM is up right nowScout APM had 9 outages in the last 2 years totaling 25h 52m of downtime — averaging 0.4 incidents per month.
There were 9 Scout APM outages since March 13, 2025 totaling 25h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.
Ingest delays, emergency maintenance
Affected: Application Monitoring
Timeline · 3 updates
- identified Aug 06, 2025, 09:22 AM UTC
Certain customers are unable to view the UI and metrics are delayed.
- monitoring Aug 06, 2025, 10:06 AM UTC
Metrics are recovering.
- resolved Aug 06, 2025, 10:09 AM UTC
This incident has been resolved.
Ingest delays, UI latency
Affected: Application Monitoring
Timeline · 3 updates
- identified Aug 05, 2025, 04:34 PM UTC
We are seeing problematic database behavior and working to mitigate it.
- monitoring Aug 05, 2025, 04:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 05, 2025, 08:14 PM UTC
This incident has been resolved.
Ingest delays and UI latency
Affected: Application Monitoring
Timeline · 4 updates
- identified Jul 31, 2025, 06:05 PM UTC
We are working to address high load on database instances. We are still receiving data as normal.
- identified Jul 31, 2025, 07:55 PM UTC
A portion of customers are seeing UI unavailability and slow metric ingest times. We are still working towards a sustainable solution.
- monitoring Jul 31, 2025, 09:05 PM UTC
We have made some changes to mitigate the situation. Metrics for affected customers are recovering.
- resolved Jul 31, 2025, 10:49 PM UTC
This incident has been resolved.
Database performance issues
Affected: Application Monitoring
Timeline · 3 updates
- identified Jul 01, 2025, 05:22 PM UTC
We are having some database issues affecting a portion of accounts. Applying a fix. Metrics are still being ingested.
- monitoring Jul 01, 2025, 05:39 PM UTC
Ingested metrics are catching up.
- resolved Jul 01, 2025, 09:01 PM UTC
This incident has been resolved.
Database maintenance
Affected: Application Monitoring
Timeline · 3 updates
- investigating Jun 26, 2025, 02:28 AM UTC
We are performing emergency maintenance on our database. Some customers are unfortunately being impacted.
- monitoring Jun 26, 2025, 03:07 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 26, 2025, 03:28 AM UTC
Some metrics are still delayed, but backfill is proceeding.
Ingest delays
Affected: Application Monitoring
Timeline · 6 updates
- investigating Jun 25, 2025, 07:29 PM UTC
We are currently investigating this issue.
- identified Jun 25, 2025, 07:49 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 25, 2025, 08:18 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Jun 25, 2025, 08:36 PM UTC
Most customers are recovered but a portion are still impacted.
- monitoring Jun 25, 2025, 08:45 PM UTC
Remaining customers are now recovering.
- resolved Jun 25, 2025, 09:28 PM UTC
This incident has been resolved.
Partial Outage - Delay in Metrics
Timeline · 1 update
- resolved Jun 04, 2025, 02:36 AM UTC
A subset of customers experienced a delay in metrics. All metrics have caught up at this point.
Ingest delays and performance degradation
Affected: Application Monitoring
Timeline · 5 updates
- investigating Apr 15, 2025, 12:37 PM UTC
Ingested records are taking longer than usual to process. In some cases, this is affecting alerting.
- investigating Apr 15, 2025, 12:38 PM UTC
We are continuing to investigate this issue.
- identified Apr 15, 2025, 01:18 PM UTC
We have identified the issue and are working on fixes.
- identified Apr 15, 2025, 02:10 PM UTC
Ingest is recovering. Some accounts will require additional backfill of data, which we are working on.
- resolved Apr 16, 2025, 02:06 AM UTC
This incident has been resolved.