Scout APM incident

Ingest delays

Major Resolved View vendor source →

Scout APM experienced a major incident on June 17, 2025 affecting Application Monitoring, lasting 4h 7m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2025, 10:46 AM UTC
Resolved
Jun 17, 2025, 02:53 PM UTC
Duration
4h 7m
Detected by Pingoru
Jun 17, 2025, 10:46 AM UTC

Affected components

Application Monitoring

Update timeline

  1. investigating Jun 17, 2025, 10:46 AM UTC

    We are seeing delays in processing metric information. We are investigating.

  2. monitoring Jun 17, 2025, 11:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Jun 17, 2025, 12:47 PM UTC

    We are suffering some cascading effects that are impacting web portal availability as well.

  4. monitoring Jun 17, 2025, 01:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 17, 2025, 02:53 PM UTC

    This incident has been resolved.