Scout APM incident

Ingest delays

Major Resolved View vendor source →

Scout APM experienced a major incident on June 25, 2025 affecting Application Monitoring, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 08:36 PM UTC
Resolved
Jun 25, 2025, 09:28 PM UTC
Duration
52m
Detected by Pingoru
Jun 25, 2025, 08:36 PM UTC

Affected components

Application Monitoring

Update timeline

  1. investigating Jun 25, 2025, 07:29 PM UTC

    We are currently investigating this issue.

  2. identified Jun 25, 2025, 07:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 25, 2025, 08:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Jun 25, 2025, 08:36 PM UTC

    Most customers are recovered but a portion are still impacted.

  5. monitoring Jun 25, 2025, 08:45 PM UTC

    Remaining customers are now recovering.

  6. resolved Jun 25, 2025, 09:28 PM UTC

    This incident has been resolved.