Scout APM incident

Metric Ingestion Lag

Major Resolved View vendor source →

Scout APM experienced a major incident on December 14, 2017, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2017, 06:43 AM UTC
Resolved
Dec 14, 2017, 08:38 AM UTC
Duration
1h 55m
Detected by Pingoru
Dec 14, 2017, 06:43 AM UTC

Update timeline

  1. investigating Dec 14, 2017, 06:43 AM UTC

    We're investigating a delay in the display of fresh data on charts.

  2. identified Dec 14, 2017, 07:13 AM UTC

    An RDS instance failover triggered the lag. We're restarted ingestion and charts are filling in with data.

  3. resolved Dec 14, 2017, 08:38 AM UTC

    Metric ingestion for all customers is now caught up and operating normally.