Scout APM incident

Metrics ingestion lag

Minor Resolved View vendor source →

Scout APM experienced a minor incident on September 11, 2018 affecting Application Monitoring, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2018, 01:36 PM UTC
Resolved
Sep 11, 2018, 03:45 PM UTC
Duration
2h 8m
Detected by Pingoru
Sep 11, 2018, 01:36 PM UTC

Affected components

Application Monitoring

Update timeline

  1. investigating Sep 11, 2018, 01:36 PM UTC

    Some apps are having lag on their metrics charts. We are investigating.

  2. monitoring Sep 11, 2018, 03:10 PM UTC

    Our relational database needed tuning. Most customer's charts are current - for those customers who still have some lag, it should resolve within the hour.

  3. resolved Sep 11, 2018, 03:45 PM UTC

    This incident has been resolved.