Scout APM incident

UI Timeouts

Major Resolved View vendor source →

Scout APM experienced a major incident on August 19, 2019 affecting Application Monitoring, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2019, 03:57 PM UTC
Resolved
Aug 19, 2019, 03:59 PM UTC
Duration
2m
Detected by Pingoru
Aug 19, 2019, 03:57 PM UTC

Affected components

Application Monitoring

Update timeline

  1. investigating Aug 19, 2019, 03:57 PM UTC

    Some users are seeing their UI timeout when loaded.

  2. investigating Aug 19, 2019, 03:59 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 19, 2019, 03:59 PM UTC

    We've killed a rogue process that was tying up our database, and all pages are responding.