Scout APM experienced a critical incident on August 26, 2019 affecting Application Monitoring, lasting 3h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Application Monitoring
Update timeline
- investigating Aug 26, 2019, 01:36 AM UTC
We appear to have degraded write behavior on our main Postgres database. We are investigating.
- identified Aug 26, 2019, 01:51 AM UTC
We've identified the cause of the issue, and have fixed the underlying issue. We are bringing the database back online.
- monitoring Aug 26, 2019, 02:06 AM UTC
Everything is back up, and buffered checkins are flowing back into the system. Data should be caught up with current in a few minutes.
- resolved Aug 26, 2019, 04:57 AM UTC
All buffered checkin data has been ingested, and all components are back online.