Scout APM incident

Database Connectivity Issues

Major Resolved View vendor source →

Scout APM experienced a major incident on October 14, 2019 affecting Application Monitoring, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2019, 04:08 PM UTC
Resolved
Oct 14, 2019, 04:34 PM UTC
Duration
25m
Detected by Pingoru
Oct 14, 2019, 04:08 PM UTC

Affected components

Application Monitoring

Update timeline

  1. investigating Oct 14, 2019, 04:08 PM UTC

    We're seeing timeouts for one of our time series databases

  2. monitoring Oct 14, 2019, 04:24 PM UTC

    The connection issue has been resolved, data will begin backfilling and be fully up to date in a few minutes.

  3. resolved Oct 14, 2019, 04:34 PM UTC

    Replaying data is complete.