Scout APM incident

Delay in ingestion

Minor Resolved View vendor source →

Scout APM experienced a minor incident on July 8, 2020 affecting Application Monitoring, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2020, 12:53 PM UTC
Resolved
Jul 08, 2020, 04:00 PM UTC
Duration
3h 6m
Detected by Pingoru
Jul 08, 2020, 12:53 PM UTC

Affected components

Application Monitoring

Update timeline

  1. investigating Jul 08, 2020, 12:53 PM UTC

    Currently investigating a delay in new data being ingested.

  2. monitoring Jul 08, 2020, 01:20 PM UTC

    We have fixed a communication issue between our web servers and one of our database servers, and are catching up data now.

  3. resolved Jul 08, 2020, 04:00 PM UTC

    All buffered data has been ingested and is available