Scout APM incident

502 errors accessing scoutapp.com

Minor Resolved View vendor source →

Scout APM experienced a minor incident on June 25, 2018 affecting Application Monitoring, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2018, 10:55 PM UTC
Resolved
Jun 26, 2018, 02:10 AM UTC
Duration
3h 15m
Detected by Pingoru
Jun 25, 2018, 10:55 PM UTC

Affected components

Application Monitoring

Update timeline

  1. identified Jun 25, 2018, 10:55 PM UTC

    We had a bad deploy and are investigating 502 errors. Data ingestion has not been impacted (data has not been lost).

  2. identified Jun 25, 2018, 10:58 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jun 25, 2018, 10:59 PM UTC

    The site is now available. We're replaying data that wasn't ingested over the downtime.

  4. identified Jun 25, 2018, 11:38 PM UTC

    Data ingestion has caught back up.

  5. resolved Jun 26, 2018, 02:10 AM UTC

    This incident has been resolved.