SCORM Cloud experienced a notice incident on October 20, 2025 affecting SCORM Cloud Website and SCORM Cloud API, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 20, 2025, 03:03 PM UTC
Due to a large AWS outage early this morning at roughly 7:11AM UTC, SCORM Cloud has been experiencing degraded performance due to it's reliance on AWS. We are monitoring and mitigating issues as we can during these times and thank you for your patience.
- identified Oct 20, 2025, 08:59 PM UTC
We are continuing to experience performance degradation due to the ongoing increased error rates and latencies with AWS. Our engineering team remains actively engaged in monitoring AWS status updates and applying necessary mitigations to reduce impact. We understand the critical nature of SCORM Cloud’s availability and are prioritizing restoration of full functionality. Thank you for your continued patience as we work through these challenges.
- identified Oct 20, 2025, 11:04 PM UTC
Service has been restored. Thank you for your patience.
- resolved Oct 20, 2025, 11:11 PM UTC
This incident has been resolved.