SCORM Cloud experienced a major incident on October 22, 2018 affecting SCORM Cloud Website and SCORM Cloud API, lasting 5h 26m. The incident has been resolved; the full update timeline is below.
Affected components
SCORM Cloud WebsiteSCORM Cloud API
Update timeline
- investigating Oct 22, 2018, 03:21 PM UTC
A number of our backend servers went offline, which is causing delayed response times. We are currently investigating the cause and addressing the delay with capacity increases.
- monitoring Oct 22, 2018, 03:47 PM UTC
All SCORM Cloud traffic has stabilized and we will continue to monitor the system health, while we investigate the root cause.
- resolved Oct 22, 2018, 08:47 PM UTC
This incident has been resolved.