SCORM Cloud incident

TLS Certificate Error

Major Resolved View vendor source →

SCORM Cloud experienced a major incident on March 4, 2020 affecting SCORM Cloud Website and SCORM Cloud API, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2020, 08:53 PM UTC
Resolved
Mar 04, 2020, 09:04 PM UTC
Duration
11m
Detected by Pingoru
Mar 04, 2020, 08:53 PM UTC

Affected components

SCORM Cloud WebsiteSCORM Cloud API

Update timeline

  1. identified Mar 04, 2020, 08:53 PM UTC

    Some users may be experiencing an Insecure Site or Expired Certificate error when visiting cloud.scorm.com. We're currently implementing a fix.

  2. resolved Mar 04, 2020, 09:04 PM UTC

    This issue has been resolved. A regression in our infrastructure code caused the deployment of an expired certificate to our CDN. We'll be making changes to our infrastructure code to prevent such regressions in the future. We apologize for the inconvenience.