SCORM Cloud incident

Registration Postbacks not sending to customer integrations

Minor Resolved View vendor source →

SCORM Cloud experienced a minor incident on October 12, 2020 affecting SCORM Cloud API, lasting 4h 47m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2020, 07:26 PM UTC
Resolved
Oct 13, 2020, 12:13 AM UTC
Duration
4h 47m
Detected by Pingoru
Oct 12, 2020, 07:26 PM UTC

Affected components

SCORM Cloud API

Update timeline

  1. investigating Oct 12, 2020, 07:26 PM UTC

    We are currently experiencing degraded performance with registration postbacks. Integrations may experience significant delays between registration status updates and reception of postbacks. If registration progress updates are time-sensitive, please use the getRegistrationProgress endpoint of the API.

  2. monitoring Oct 12, 2020, 08:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 13, 2020, 12:13 AM UTC

    This incident has been resolved.