SCORM Cloud incident

Slow Response Time

Minor Resolved View vendor source →

SCORM Cloud experienced a minor incident on January 13, 2022 affecting SCORM Cloud Website and SCORM Cloud API, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2022, 04:37 PM UTC
Resolved
Jan 13, 2022, 06:08 PM UTC
Duration
1h 31m
Detected by Pingoru
Jan 13, 2022, 04:37 PM UTC

Affected components

SCORM Cloud WebsiteSCORM Cloud API

Update timeline

  1. investigating Jan 13, 2022, 04:37 PM UTC

    We're experiencing performance issues that are resulting in slow response times and are actively looking into the issue.

  2. identified Jan 13, 2022, 04:55 PM UTC

    The cause of this issue has been identified and a solution is being implemented.

  3. monitoring Jan 13, 2022, 05:06 PM UTC

    A fix has been implemented and we are actively monitoring the situation.

  4. resolved Jan 13, 2022, 06:08 PM UTC

    This incident has been resolved.