SCORM Cloud incident

Elevated Errors

Minor Resolved View vendor source →

SCORM Cloud experienced a minor incident on April 25, 2022 affecting SCORM Cloud Website and SCORM Cloud API, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2022, 04:35 AM UTC
Resolved
Apr 25, 2022, 05:54 AM UTC
Duration
1h 18m
Detected by Pingoru
Apr 25, 2022, 04:35 AM UTC

Affected components

SCORM Cloud WebsiteSCORM Cloud API

Update timeline

  1. investigating Apr 25, 2022, 04:35 AM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. resolved Apr 25, 2022, 05:54 AM UTC

    We have identified expired SSL certificates on part of our backend infrastructure that was preventing new instances from starting properly. New SSL certificates have been issued, and service has been full restored.